Frequently asked questions

How much foil is in one Tommee Tippee Sangenic® cartridge?
Foil length according to customer tests:

Tommee Tippee Sangenic® Fits All - 12.2 m
Tommee Tippee Sangenic® Nursery essentials - 12.2 m
Tommee Tippee Sangenic® Tec - 12.2 m
Tommee Tippee Sangenic® Simplee - 6 m
Angelcare Captiva® - 6 m
Litter Locker® - 12.2 m
Tommee Tippee Sangenis Fits All - 12.2 m
Tommee Tippee Sangenis Fits All - 12.2 m

 

How long does the foil last in the original cartridge?
Foil consumption depends on several factors:

  • baby diaper size
  • how often you change diapers
  • type of cartridge / your bin

Based on our experience, one Sangenic Fits All Tubs cartridge lasts about 5 days.

 

 Which diaper bin do you recommend?
There are many bins compatible with Sametic foil. Based on our test, we recommend the following diaper bins:

Tommee Tippee Sangenic
Tommee Tippee Sangenic Plus
We do not recommend these bins because they use impractical smaller cartridges that require more frequent refilling:

Tommee Tippee Sangenic Simplee
Angelcare Captiva
Angelcare Captiva Deluxe
Angelcare Captiva Comfort

 

My basket is compatible with Sametic Foil. I want to make the first order. What should I buy?
If you are ordering for the first time, we recommend ordering a package of 400 meters of foil, which also contains SKID-2. SKID-2 is a tool that will save you a lot of time when filling cartridges. In addition, if you order a package of 600 meters of foil, which also includes SKID-2, you will also receive free delivery.

 

How much foil will I need for one baby before he stops using diapers?
Babies usually use diapers up to 2.5 years of age. Sometimes even longer. This means that you will need about 600-800 meters during this time. What if you have left? Never mind - we will buy back the unused foil.

 

I got a Tommee Tippee Simplee bin without a cassette. Which cartridge should I buy if I want to refill it with Sametic foil?
The Tommee Tippee Sangenic Simplee cartridge is the only one you can use in your bin.

 

I have sensitive skin. Can I use Sametic Foil?
Yes, Foil Sametic is hypoallergenic without chemical additives, without antibacterial substances, perfumes
made of pure polyethylene, composed of chemical elements: Carbon, Hydrogen, Oxygen, present all around us.
phthalate-free, BPO-free. 

 

I care about the environment. Should I use Sametic Foil?
Definitely yes. Refilling a cartridge is much more gentle than discarding empty cartridges. The cartridge packaging represents 55% of the weight of the entire cartridge. Foil in it only 45%. Refilling saves a lot of plastic, energy and water used otherwise in the production of cartridge packaging,
the used foil can be burned in a municipal waste incinerator and in the process of perfect oxidation it will produce carbon dioxide and water,
unused foil can be 100% recycled.

 

Do you offer a refund if I change your mind about your purchase? What should I do in such a case?
Yes. You can withdraw from the purchase within 2 years of receiving the shipment in the case of Sametic Foil and within 2 weeks in the case of other goods. Send the goods to our address together with a copy of the invoice. We will refund your money after returning the goods by bank transfer.

 

Do you send goods to other countries of the world?
Yes. In addition, we offer free delivery from aprox. 90 EUR to the countries of the EU. In the past, since 2012, we have sent our goods to more than 53 * countries around the world (* as of December 31, 2018). Among them are:

Argentina, Bahrain, Belgium, Brazil, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Hong Kong, Chile, Croatia, India, Ireland, Italy, Israel, Japan, South Africa, Qatar, Cyprus, Liechtenstein, Lithuania, Luxembourg , Macau, Hungary, Malaysia, Malta, Maldives, Mauritius, Germany, Netherlands, Norway, New Caledonia, New Zealand, Poland, Portugal, Austria, Romania, Russia, Greece, Saudi Arabia, Singapore, Slovak Republic, Slovenia, United States , Spain, Sweden, Switzerland, Thailand, Great Britain ..

 

Which delivery companies do you use for the delivery of goods?
We use only companies that guarantee the best quality of service for our customers:

After several years of testing various transport companies, we finally found the one that is most suitable for us and most of our customers - Zásilkovna - for collection at the branches of Zásilkovna in the Czech Republic and Slovakia, or for delivery to the address.

After sending the shipment, we will always inform you about the tracking code so that you can track the route of your shipment and possibly arrange a delivery date with the courier (in case of delivery to the address).

 

How can I pay for the ordered goods?
We offer the following payment methods:

Cash on delivery - offered to customers for delivery in the Czech Republic and Slovakia
Bank transfer - offered for customers from the Czech Republic, Slovakia and the Eurozone
online card payment - for all customers
ComGate payment gateway with other options:
online payment for account holders at Fio banka
online payment for Era account holders
online payment for account holders at Česká spořitelna
online payment for ČSOB account holders
online payment for account holders at Komerční banka
online payment for mBank account holders
online payment for Raiffeisenbank account holders
online payment for account holders at Unicredit bank
bank transfer for the account holder in Equa bank
bank transfer for Moneta money bank account holders
bank transfer for account holders at Sberbank cz
bank transfer for account holders at another bank (cz)

 

Do you have a question?

Please write to us via the contact form.